Why use wireless remotes?
A: Safety, If you want to operate at a safe vantage point when operating your machine
B. Reduce labor costs, operations that normally take two people now can take one.

Can I use more than one remote at a time?
A: Yes, on specially configured systems.

Who needs wireless remotes?
A: Anyone trying to operate machinery from safe vantage point.
B. Anyone wanting to reduce labor costs.
C. Anyone wanting to manage machine operations.

Can I install these controls on my existing equipment?
A: Yes, when you have an electrical interface for the functions you want to control, provide that information to DWS and we can guide you through the process.
B. In the event you have no electrical interface, DWS can suggest retrofit kits for your specific application.

How far can I operate my transmitter from the receiver?
A: You can operate your equipment as far as 1500 feet and as short as 50 feet depending on the type of system you use and what you are trying to achieve with your equipment.

Are your remotes brand specific?
A: Diversified Wireless Solutions provides wireless remotes that can be configured to any manufacturer of equipment.

How can I contact Diversified Wireless Solutions?
A: You may call us at 804-387-8102, fax us at 1-866-391-2818, or click here to e-mail us.

Can another radio frequency device interfere with the operation of my machine?
A. No, the wireless remotes that DWS provides are highly formatted with an encrypted telegram that prevents this kind of interference.

If I have problems during the installation of my new wireless remote, who can I contact?
A. Contact DWS, we are happy to provide assistance during your installation

What warranty do I get with this Wireless remote?
A. One year parts and labor

Where can I purchase parts and components?
A. DWS can provide complete parts support for your wireless remote.

My machine is one of a kind; can DWS configure a remote for it?
A. Yes, DWS can configure a customized wireless remote specifically for your machine.

Were do I send my remote for repair?
A. DWS is capable to also support your repair needs. We can provide fast turn around as well as detailed repair quotes.

I want to purchase a remote system for my machine but I don’t know how to install it. Can DWS install the system for me?
A. Yes, DWS does provide onsite installation services.

Can I use my wireless remote in the rain or around wet applications?
A. Yes, the wireless system is designed for these applications. The enclosures utilized are rated NEMA-4X.

I have lost my transmitter for my wireless system, do I have to purchase new system?
A. No, DWS can organize a replacement transmitter for you. Click here to submit your custom request.

I want to private label the wireless system for resale to my customers, can DWS organize this?
A. Yes, DWS can organize custom colors, custom faceplate materials along with your company logo.

Is there special pricing for repeat customers?
A. Yes, DWS can provide a price structure showing quantity price breaks. Click here to contact us.